Discover the Merci Program
Welcome to a new era of loyalty. The Merci program offers you a personalized reward journey that evolves with your usage and preferences.
The more you engage, the richer your experience becomes.
🎯 Earn More. Enjoy Better.
- ✅ Top up your line
- ✅ Pay your bills
- ✅ Subscribe to bundles
- ✅ Join exclusive campaigns
- ✅ Redeem for telecom or lifestyle rewards
📱 All at Your Fingertips
Track your points, unlock offers, and claim your rewards anytime through a simple, smooth, and accessible platform.
Discover the New Merci Program!
A new way to earn rewards and enjoy exclusive benefits.
- ✨ Benefits that evolve with you – Progress through levels to unlock more rewards.
- 🎯 Personalized rewards – Choose from a wide catalog tailored to your lifestyle.
- 🤝 Exclusive partner offers – Enjoy special promotions with trusted brands.
- ⚡ More engagement, more points – Earn points with every purchase or interaction.
Earn Rewards Easily
With the Merci program, every action counts.
Earn points when you:
Top up | Pay bills | Buy bundles | Complete personalized challenges
- 🎁 Welcome bonus – A gift upon joining
- 🔄 Usage rewards – The more you use, the more you earn
- ⬆️ Level-up bonus – Surprises at each milestone
✨ And this is just the beginning — even more benefits coming soon!
Turn Your Points Into Rewards
✅ Rewards tailored to your lifestyle
📱 Telecom Rewards
Use your points for:
Bonus credit | Data | Call minutes | Bundles | Bill payment | Devices and more
🛍️ Lifestyle Rewards
Enjoy exclusive offers and discounts with our trusted partners.
👉 See Full Partner List
Want to explore everything your loyalty program can offer?
Let’s find out together!
5 Profiles, 1 Loyalty Program Designed for You!
Essentiel
Welcome to Merci Program
Bronze
Minimum 100 TND/year
Silver
Minimum 250 TND/year
Gold
Minimum 500 TND/year
Platinium
Minimum 2K TND/year
Tier Information
Climb the levels, unlock more benefits.
The more you participate, the more you earn — and the better your rewards.
- Recharge, pay your bills, buy bundles
- Earn points automatically
- Reach thresholds to level up
Each new tier gives you:
⭐ Bonus points
💸 Exclusive discounts
📞 Priority support
… and much more!
Start at Basic, then move up to Silver, Gold, Platinum — with growing benefits at every stage.
Ooredoo Benefits
Join the Merci loyalty program.
Every purchase becomes a reward!
- 🌟 Earn points with every purchase
- 🎁 Exclusive rewards reserved for members
- 💎 VIP benefits at every tier
✨ Free registration in less than a minute.
Partner Benefits
🎯 Use your points with our partners.
Convert them into instant vouchers and enjoy exclusive discounts!
- ✅ Real-time redemption
- ✅ Available on My Ooredoo app (Merci Program section)
- ✅ Or dial *111#
Use your Merci points your way
💳 Bill Payment ➔
Convert your points into bill credit and reduce your payment.
💡 Convenient, fast, and free — your points make life easier!
🎁 Bonus ➔
Enjoy validity periods based on the number of points you exchange:
• < 2 DT → 3 days
• 2 to 5 DT → 7 days
• More than 5 DT → 10 days
💡 The more you exchange, the longer your bonus lasts!
🏷️ Partner Coupons ➔
A. Gift Vouchers
Redeem your Merci points for vouchers usable at our partners.
B. Partner Points
Convert your points into partner loyalty points (e.g. Tunisair).
C. Discount Vouchers
Access exclusive deals and discounts via the My Ooredoo app or USSD.
👉 Free and available only through the Merci program.
📦 Bundle Purchase ➔
📶 Internet
📞 Voice
🔄 Combo (voice + data)
Choose from different volumes and validity durations.
💡 More flexibility, more freedom — thanks to your points!
FAQ – Programme Merci
❓ What is the Merci program?
The Merci program offers you a personalized rewards journey that evolves based on your usage and preferences.
❓ How can I join the MERCI loyalty program?
Dial *111# or via My Ooredoo app, or visit your personal space on ooredoo.tn
❓ How do I earn & use my MERCI points?
Earn points through top-ups, buying plans in-store, bill payments, or by participating in personalized campaigns.
Redeem points for telecom benefits (bonuses, data, minutes, handsets, bill payment) or use them at partner stores to buy products and services.
❓ How can I redeem my MERCI points?
Points can be redeemed via 111#, the My Ooredoo app, your customer account on ooredoo.tn, or directly in-store.
❓ How to use points at partner stores?
Convert points into partner’s coupons via *111# or the app My Ooredoo. Go to MERCI Points > Partners > select a partner and amount, then use the code received within 30 days.
❓ Do my points expire ?
Merci points earned following recharges, bundles purchase from ooredoo shops and bill payment are valid for 24 months.
